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Global outage of Microsoft 365: Outlook, Teams and Copilot experiencing issues
A global incident in Microsoft 365 is causing difficulties accessing Outlook, Teams and Copilot. The problems began on Thursday and, according to information released by the company, continued on Friday with only partial service recovery.
What caused the outage?
Microsoft attributes the disruption to an overload of its infrastructure, triggered after several servers stopped functioning properly.
The workload was redistributed among the remaining systems, which eventually became overwhelmed. The incident began with Exchange Online, the cloud-based email service, and later spread to other tools.
More than 70 countries affected
Failures have been reported in the Americas and in various regions of Europe, Asia y África. Among the affected institutions is the Generalitat de Catalunya.
The outages are making it difficult for companies and public administrations that use Microsoft tools to communicate and manage their activities.
Microsoft rules out a cyberattack
Charles Lamanna, executive vice president of Copilot, has stated that there is no evidence linking the outage to a cyberattack or malicious activity.
The company has also acknowledged that the initial measures to resolve the issue have not produced the expected results.
When will Microsoft 365 be back up and running?
Microsoft says that some systems are showing signs of stability, although recovery remains partial and temporary.
Their technical teams are working on solutions to restore service in the affected regions. For now, no definitive time has been given for full recovery.