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The Cobendai case leaves more than 150 people without a car and without answers
Buying a car has become a problem for more than 150 people in Madrid. Those affected say they paid substantial sums to Grupo Cobendai dealerships without receiving the promised vehicles, with delays, excuses and a lack of information piling up.
The pattern is repeated in dozens of cases: full payments or activated finance agreements, promises of delivery within weeks and months of waiting with no resolution. Some buyers say they have had no clear news since autumn, while continuing to pay instalments for cars they do not have.
The situation has led those affected to organise and consider a collective lawsuit for possible fraud or misappropriation. They estimate that the total amount could exceed 4.6 million euros, between direct payments and financing.
In recent days, several dealerships linked to the group have remained closed, increasing uncertainty. Although imminent deliveries have been promised, many of those affected remain cautious and demand guarantees before considering the problem resolved.
The impact goes beyond money. Many families have had to reorganise their day-to-day lives, rely on public transport or other people, and take on an unexpected financial burden that complicates their stability.
Cases like this can create distrust around buying vehicles and affect the activity of dealerships in the area. They also force many people to change their mobility routines, turning to public transport or temporary solutions. In the medium term, they could prompt more checks and demand greater transparency in the sector, something that directly affects the security of future purchases.
UPDATE: The conflict has gained scale as those affected have organised on a shared platform, which now brings together more than 150 customers and estimates losses of more than 4 million euros between cash payments, deposits and loans linked to vehicles that never arrived. Hyundai España has stressed that Cobendai operates as an independent company, although it says it is following the case and trying to support buyers while the collective complaint progresses.
