Barcelona buses and metro break records and achieve their best rating ever

Barcelona’s public transport is reaching unprecedented figures in 2025. More than 700 million journeys and record satisfaction. Users value accessibility and frequency. Public confidence in the system is growing without restraint.

Travelling by bus or metro in Barcelona has never been so satisfying. In 2025, the city has exceeded 700 million public-transport journeys, a figure that might suggest crowds and discomfort. However, the reality is different: users have given the service its best rating in history, reflecting a more comfortable and efficient urban experience than expected.

Satisfaction with municipal buses has reached 8.19 points out of 10, improving on the previous year’s score. The metro is not far behind, rising to 8.21 points and consolidating an upward trend in public perception. These data, collected in the latest annual perception survey, show that the quality of public transport continues to gain ground even in years of maximum demand.

Among the most highly valued aspects, bus accessibility and metro frequency stand out clearly. Metro users particularly reward the speed and regularity of the trains, while those who choose the bus highlight the ease of access and service received. Even traditionally more critical areas, such as safety and comfort, have improved compared with previous years, exceeding a good mark in most cases.

The 2.4% increase in the number of validations during 2025 has not meant a deterioration in passengers’ experience. On the contrary, confidence in the system has been strengthened. TMB management stresses that the public sees public transport as a reliable and efficient option, capable of responding to the needs of an increasingly dynamic and demanding Barcelona.

The success of this record year is measured not only in figures, but in the feeling that moving around the city is easier and more pleasant. Continuous improvement in provision and customer service translates into a network that keeps pace with Barcelona life, adapting to the challenges of a metropolis in constant motion.

Barcelona’s public transport system is one of the most extensive and modern in Europe. The metro network, with more than 120 kilometres and 165 stations, connects neighbourhoods and outlying areas efficiently. Urban buses cover strategic routes and guarantee accessibility even in less central areas. A commitment to innovation and sustainability has enabled the service to evolve year after year, placing the city as a benchmark in urban mobility.