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Palliative care in Madrid puts families at the centre

More than 640 professionals support Madrid's palliative care network. Care is provided at home and in hospitals. PAL24 offers continuous assistance throughout the year. Patients and families are involved in decision-making.

Thirty-two scientific poster presentations marked the V Jornada de Cuidados Paliativos of the Comunidad de Madrid, which brought together more than 300 professionals. Three of the highest-rated proposals were also presented orally.

The regional network has more than 640 specialised professionals. It provides care to patients at home and in hospitals, supported by PAL24, the Unidad de Atención Paliativa Continuada.

The PAL24 service is available 24 hours a day, 365 days a year. It also offers support to families and caregivers.

Shared planning aims to tailor care to each patient's values and preferences. To achieve this, it encourages ongoing dialogue between healthcare teams, those receiving care, and their families, so that needs can be anticipated and resources coordinated.

The Vice-Minister for Health, Laura Gutiérrez, highlighted this approach when opening the event. The meeting allowed for the exchange of experiences and the presentation of advances from the different palliative care units and services in the region.

The three communications selected for their innovation and quality of care were presented orally; applicability was also part of the evaluation. The presentation allowed for a closer look at shared practices.

In home care, healthcare coordination is part of the daily life of patients and caregivers. Shared planning organises the conversation between those receiving care and the professionals providing it. PAL24 maintains support 24 hours a day, 365 days a year.

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