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Madrid strengthens winter shelter for homeless people
The municipal programme now offers 462 daily accommodation places, 30 more than in previous years. Outreach teams will prioritise these resources for people experiencing chronic homelessness who are at greater risk as temperatures drop.
Teams from the Unidad de Unidades de Distrito and SAMUR Social will patrol the streets daily to offer accommodation to those most at risk as temperatures drop. Priority will be given to people experiencing chronic homelessness.
The 2026-2027 edition of the Campaña del Frío is already underway. The municipal network provides 462 accommodation places each day, 30 more than in previous campaigns.
The Centro de Acogida Pinar de San José offers 150 overnight places. It also maintains 50 daytime places for monitoring people with more severe health issues; these are intended for daytime care.
The Centro de Acogida Villa de Vallecas provides 142 overnight places. The Centro Municipal de Urgencias Sociales (CEMUS) has 20 places for women experiencing homelessness. Guesthouses add 150 beds daily to respond to referrals.
Anyone who finds someone in urgent need of shelter can call 112 to coordinate the intervention of mobile units. You can also contact the SAMUR Social central office directly at 91 480 20 20.
The Campaña del Frío is an annual initiative to strengthen support during the colder months. The protocol combines overnight accommodation with meal services. It also includes basic healthcare and social support aimed at social integration. In cases of extreme cold waves, additional places may be activated continuously or alternately for up to 90 days throughout the winter.