News
Eight Ouigo trains from Madrid force travel plans to be revised
Ouigo has cancelled eight trains scheduled for Wednesday, 11 November, but will operate another 16. Passengers with tickets for the affected services can change them free of charge or receive a full refund; they will also get a non-refundable compensation of 50%.
The additional compensation will be 50% of the ticket price and is non-refundable.
The cancellations affect eight services scheduled for Wednesday, 11 November, during the general strike:
Madrid-Valencia: departure at 7:15 am.
Valencia-Madrid: departure at 10:27 am.
Valladolid-Alicante: departure at 1:00 pm.
Madrid-Murcia: departure at 4:15 pm.
Alicante-Madrid: departure at 6:00 pm.
Madrid-Valencia: departure at 6:15 pm.
Murcia-Madrid: departure at 7:53 pm.
Valencia-Madrid: departure at 8:57 pm.
Ouigo will operate the other 16 scheduled services that day. The company has notified affected passengers by email and is offering them the option to change their ticket free of charge or request a full refund. In both cases, they will receive the additional non-refundable compensation.
The impact of the strikes on rail travel in Madrid was also covered in a report about another strike on Cercanías, a separate incident from the Ouigo trains scheduled for 11 November.
Anyone planning to travel that day should check their booking and associated email to confirm whether their train is running as scheduled.