Renfe offers ticket changes and refunds after the rail blackout in Madrid

Renfe has set up a special system to manage tickets for passengers affected by the power outage that disrupted rail traffic. Travellers can choose to request a full refund for their tickets or make changes at no extra cost through any of the official sales channels. For those who decide to keep their journey, Renfe is offering rebooking on available trains from the affected stations. The rail company has explained that service will be restored gradually throughout the day as power is restored to the affected sections. While Madrid moves towards normality, Renfe says it will continue working to provide quick solutions for all affected users.